What will you do when the tracking code is invalid



When you want to know the detailed information of your item and type the tracking No.. Finally you find the teacking No. is invalid. Why does it happen?

This situation may be caused by the following reasons:

(1)The shipping company hasn't update their recent delivery information on their website. Please be patient and wait a little while.

(2)The tracking No. you typed is wrong. In this situation, please contact our customer service to check your tracking No..

(3)Your parcel has been shipped for a long time. Your tracking code history has been removed by some shipping company.

For these situations, if you are not sure, you can contact our customer service to check the shipping company for you.
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